Privacy Policy

At HyprFlow, we are committed to protecting your privacy and handling your personal information with care and respect. This policy explains how we collect, use, and safeguard your data when you shop for watches, jewellery, and accessories on our platform.

1. Information We Collect

When you visit our store or place an order, we may collect:

Name, email address, and contact details
Shipping and billing address
Payment information (processed securely via our payment providers)
Order history and browsing behaviour on our site
Style preferences or wishlist data you voluntarily save

2. How We Use Your Information

We use your information solely to:

Process and fulfil your orders
Communicate order updates and customer support
Personalise your shopping experience (e.g., recommending watches or jewellery based on your browsing)
Send promotional emails or offers (only if you opt in)
Comply with applicable Indian laws and regulations

3. Your Data is Safe With Us

We do not sell, trade, or rent your personal information to any third parties. Your data is used exclusively to serve you better.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, or misuse. All payment transactions are encrypted and processed through secure, PCI-compliant payment gateways.

5. Cookies

Our website uses cookies to enhance your browsing experience and remember your preferences (such as saved wishlist items or recently viewed products). You can choose to disable cookies through your browser settings, though this may affect some site functionality.

6. Third-Party Services

We may use trusted third-party services — such as payment gateways, shipping providers, and analytics tools — to operate our store. These partners are bound by their own privacy policies and are not permitted to use your data for any other purpose.

7. Your Rights

In accordance with India’s Digital Personal Data Protection (DPDP) Act and applicable privacy laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent for data processing at any time
Nominate a representative to exercise these rights on your behalf

To exercise any of these rights, please contact us.

8. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about our privacy practices, please reach out to us.

Email: support@hyprflow.in